E-Commerce Logistics & Shopping Service

Shop from Anywhere in the World. We Ship It to Nigeria.

Have you ever found the perfect product on Amazon, eBay, or another international retailer — only to discover they don’t ship to Nigeria, the shipping costs are unreasonably high, or delivery timelines are simply unacceptable?

ISOX Shipping’s E-Commerce Logistics Service solves this problem for you. We give you a personalised overseas address in the USA, UK, China, and Dubai, so you can shop freely on any international online store and ship your purchases directly to our warehouse. We then consolidate and forward your items to Nigeria by fast air freight — with a typical delivery window of 5 to 10 business days — and get your package to you.

Whether you are an individual shopping for personal items, a small business owner restocking inventory from international suppliers, or an entrepreneur sourcing products for resale, ISOX Shipping makes international e-commerce accessible, affordable, and reliable for Nigerians.

What Our E-Commerce Logistics Service Offers

Our e-commerce logistics service is built around two core offerings that complement each other — a personal shopping address service that lets you ship from any global retailer, and a dedicated procurement service for customers who want us to handle the entire purchasing process on their behalf.

Our Global Warehouse Locations

We maintain warehouse receiving addresses in four of the world’s most important e-commerce and sourcing markets. When you sign up for our service, you receive a unique, personalised address at each location — ready to use immediately at any online retailer.

Note: Your personalised address is assigned to you upon account registration. Simply use this address as your delivery address when shopping at any retailer in any of these four markets.

Who Is This Service For?

Our e-commerce logistics service is designed to serve a wide range of customers — from individuals shopping for personal items to businesses building import-based commercial operations.

What You Can Ship Through Our Service

Our e-commerce logistics service accommodates a wide range of personal and commercial goods from international online retailers and suppliers. Common items our customers ship include:

• Fashion & clothing — from ASOS, Zara, H&M, Fashion Nova, and other international fashion retailers
• Electronics & gadgets — smartphones, laptops, tablets, smart home devices, gaming equipment, and accessories
• Beauty & personal care products — skincare, haircare, cosmetics, and grooming products not widely available in Nigeria
• Footwear — trainers, heels, boots, and speciality shoes from UK, US, and international brands
• Baby & children’s products — toys, clothing, nursery equipment, educational materials
• Books, stationery & educational materials — textbooks, professional books, and academic resources
• Health & fitness equipment — gym equipment, supplements, medical devices, and wellness products
• Auto parts & accessories — vehicle components, car accessories, and aftermarket parts
• Industrial & commercial equipment — tools, machinery parts, laboratory equipment, and business supplies
• Home & kitchen appliances — small appliances, cookware, home decor, and furnishing items
• Jewellery & accessories — watches, costume jewellery, bags, and fashion accessories
• Pet supplies — food, accessories, grooming products, and veterinary supplies

Important: Certain categories of goods are restricted or prohibited under Nigerian customs regulations and cannot be shipped through our service. Please contact us at csr@isoxshipping.com before purchasing restricted items to confirm eligibility.

How It Works — Step by Step

Our process is designed to be simple, transparent, and stress-free. Here is exactly what happens from the moment you sign up to the moment your package arrives in Nigeria.

Step 1: Sign Up for Your Account

Contact ISOX Shipping to register for your personal e-commerce logistics account. Upon registration, you will receive your unique, personalised warehouse addresses in the USA, UK, China, and Dubai. These addresses are yours to use whenever you shop online at any retailer in those markets.

Step 2: Shop Online at Your Favourite Retailers

Go to any online store of your choice — Amazon, eBay, Walmart, ASOS, Alibaba, AliExpress, Noon, or any other retailer in our supported markets — and add the items you want to your cart. At checkout, enter your personalised ISOX Shipping overseas address as the delivery address. Your items will be delivered directly to our warehouse.

Step 3: Assisted Purchasing (Optional)

If you prefer, you can simply email us at csr@isoxshipping.com with the links to the items you want to purchase. Our team will obtain a quote for the items plus shipping costs and send it to you for approval. If you proceed, we purchase the items on your behalf, receive them at our overseas warehouse, and add them to your shipment.

Step 4: Package Receipt & Notification

As soon as your package arrives at our overseas warehouse, our team logs it against your account and notifies you by email or phone. You will receive confirmation of what has been received, including the item description and weight, so you always know exactly what we have in hand for you.

Step 5: Shipping Quote

Once we have received all your expected packages — or at your instruction to ship — we calculate the shipping cost based on the actual or volumetric weight of your consolidated shipment, whichever is greater. We then provide you with a clear, itemised shipping quote covering air freight charges, handling fees, and any applicable import duties.

Step 6: Payment Confirmation

On acceptance of the shipping quote, you make payment to our designated account. Once payment is confirmed — please email your payment confirmation to csr@isoxshipping.com — we schedule your package for the next available shipment date from our overseas warehouse.

Step 7: Shipment Departure & Tracking

Your consolidated package is shipped from our overseas warehouse to Nigeria by air freight on the next scheduled shipment date. Transit time is typically 5 to 10 business days. We provide you with shipment tracking details so you can monitor the progress of your package in transit.

Step 8: Arrival in Nigeria & Customs Clearance

On arrival in Nigeria, our customs brokerage team manages all import clearance procedures on your behalf, including documentation, duty assessment, and cargo release from the port of entry. Any applicable import duties will have been communicated to you as part of your shipping quote, so there are no surprise costs at this stage.

Step 9: Package Collection or Delivery

Once your package is cleared and available, our Nigeria office will contact you to arrange collection from our office in Surulere, Lagos. If you are outside Lagos or prefer home delivery, you can arrange a courier or parcel service of your choice to pick up and deliver your package to your location. We will provide all package details and documentation needed for the courier handover.

How Shipping Rates Are Calculated

Our air freight shipping rates from our overseas warehouses to Nigeria are charged on a per-kilogram basis, calculated using the actual weight or volumetric weight of your shipment — whichever is higher. This is standard practice in international air cargo.

Actual Weight

The physical weight of your package as measured on a scale, expressed in kilograms.

Volumetric Weight

A calculation based on the size of the package rather than its physical weight. This applies when a package is large but light. Volumetric weight is calculated using the standard formula: Length x Width x Height (in centimetres) divided by 5,000. If the volumetric weight exceeds the actual weight, the volumetric weight is used for billing purposes.

Package Consolidation Savings

If you have multiple packages arriving at our overseas warehouse, we consolidate them into a single shipment before calculating the shipping weight. Consolidation often results in significant savings compared to shipping each package individually, as the combined weight and volume is more efficiently packaged.

Contact our team at csr@isoxshipping.com or call us for current per-kilogram rates from each of our warehouse locations. Rates may vary by origin and are subject to change based on fuel surcharges and airline rate schedules.

Why Choose ISOX Shipping for E-Commerce Logistics?

Tips for Getting the Most from Your ISOX E-Commerce Account

• Always input your personalised ISOX address — not your home address — as the delivery address when shopping at international retailers. Using the wrong address will result in your package being delivered to the wrong location.
• Notify us by email when you place an order, including the retailer name, item description, and expected delivery date to our warehouse. This helps us track your incoming packages and alert you if a delivery does not arrive as expected.
• Consolidate your orders where possible — wait until multiple items have arrived at our warehouse before requesting a shipment, to maximise savings on air freight costs.
• Check with us before purchasing restricted or prohibited items to avoid your goods being seized or refused at Nigerian customs.
• Keep your invoices and order receipts for all purchases — these are required for customs documentation and will be needed to prepare your Nigerian customs declaration.
• For high-value items, discuss cargo insurance options with our team before shipping. We can advise on coverage options to protect your goods during international transit.

Start Shopping the World — Sign Up Today

Getting started with ISOX Shipping’s e-commerce logistics service is quick and simple. Contact our team today to register your account and receive your personalised overseas addresses in the USA, UK, China, and Dubai.

From your first order to regular shipments, our team is here to make international shopping and logistics as easy and affordable as possible for you.

Phone: (234) 816-6004-429 | (234) 814-8734-501

Email: csr@isoxshipping.com

Airport Office: Nacho Complex Suite 5, Beside Nacho Clinic, Murtala Muhammed International Airport, Lagos.

Head Office: 14 Adisa Basua Street, Surulere, Lagos, Nigeria.

Port Harcourt Office: First Floor, No 67, Tombia Extension Road, G.R.A Phase II, Port Harcourt, Rivers State.

Website: www.isoxshipping.com